Refund Policy
Zentori AI Solutions
Effective Date: [2026/03/01]
Thank you for choosing Zentori AI Solutions. We are committed to providing high-quality AI-powered digital services. Please read our refund policy carefully before purchasing any of our services.
1. Nature of Services
Zentori AI Solutions provides digital products and Software-as-a-Service (SaaS) tools, including:
AI Content Creation tools
AI Website Builder
AI App Builder
Automation and AI-powered digital services
All services are delivered electronically and accessible immediately after purchase.
2. Subscription-Based Services
Our services operate on a subscription model (monthly or annual plans).
🔹 Monthly Subscriptions
Monthly subscription fees are non-refundable once the billing cycle has started.
You may cancel at any time.
Cancellation prevents future billing but does not refund the current billing period.
🔹 Annual Subscriptions
Annual plans may be eligible for a refund within 7 days of purchase if:
No substantial usage has occurred.
No abuse of services is detected.
After 7 days, annual plans are non-refundable.
3. Free Trials
If a free trial is offered:
No refund is applicable after conversion to a paid plan.
Users are responsible for canceling before the trial ends to avoid charges.
4. Technical Issues
If you experience technical problems that prevent access to paid features:
Contact us within 7 days of purchase.
We will investigate and attempt to resolve the issue.
If the issue cannot be resolved, a partial or full refund may be issued at our discretion.
5. Non-Refundable Situations
Refunds will not be provided for:
Change of mind after purchase
Lack of usage
Failure to cancel subscription before renewal
Account suspension due to violation of Terms of Service
Misunderstanding of service features clearly described on the website
6. Chargebacks & Disputes
Before initiating a chargeback, please contact us directly. Filing fraudulent chargebacks may result in permanent account suspension and legal action.
7. How to Request a Refund
To request a refund, contact:
Email: [email protected]
Include:
Full name
Registered email address
Order ID
Reason for refund request
We will respond within 3–5 business days.
8. Policy Updates
Zentori AI Solutions reserves the right to update this Refund Policy at any time. Continued use of our services indicates acceptance of the updated policy.